Suicide & Crisis Lifeline
Answers to the common questions, and how to cancel a plan or delete your account. If you need a person, write to us.
Write to us
We read every message and usually reply within two business days. For anything about your data, your plan or your account, email
Common questions
Good to know.
What is MyHoma?
An AI for emotional wellbeing that you talk with face to face. You talk with Homa, in the look and voice you choose, in a live video call, by voice or in writing. With your permission she remembers what you talked about. Homa is an AI and says so when asked.
Who is it for?
Adults 18 and over who want someone to talk to — after work, in a new city, going through a change, or late at night. It is an AI for everyday emotional wellbeing, not a romantic partner, and not a substitute for professional care.
What does it cost?
Your first week is free: three face-to-face calls of up to 30 minutes, then voice only. After that, MyHoma is one plan at $39.99 a month or $399.99 a year, and both include exactly the same: face-to-face calls of up to 30 minutes each within fair use, and voice calls within the daily fair-use minutes. When every face is busy, Homa talks with you by voice. We remind you 2 days before your trial ends. MyHoma is available in the United States.
Will they remember me?
Only if you allow it. With your permission, the AI remembers what you talked about so the next conversation picks up where you left off. You can download everything or delete it at any time in Settings.
Which languages can I talk in?
The app is in English, Spanish, French and Portuguese, and you can talk with Homa in English, Spanish, French or Portuguese.
How is my data protected?
Your conversations are encrypted in transit and stored on our servers, and we do not sell or share personal information. Some processing uses outside AI companies, only after you agree: Google's Gemini hears you and speaks as Homa, and Anthropic's Claude writes her answers and checks what you say for safety; while your camera is on, they also see still pictures from it. The Privacy Policy names every service we use and what each one gets. You can download or delete your data at any time.
Something the AI said was wrong or upsetting. What do I do?
In the chat, tap Report under her reply. During a call, open More and choose Report a response. Pick a reason; our team reviews every report. Reporting does not end the conversation.
Can I use MyHoma on the web?
Yes. Get started on myhoma.com opens the same app in your browser; on a phone it fills the screen. You can also download it for iPhone and Android.
In an emergency
If you need help right now
MyHoma is not for emergencies. If you are in immediate danger or thinking about harming yourself, contact emergency services or a crisis line now.
United StatesCall or text 988
EmergencyCall 911
Or your local emergency number
Delete your account
Deleting your MyHoma account (MyHoma, by MY HOMA, LLC) erases your account, profile and photo, conversations, recordings, transcripts, notes, what the AI remembers, journal, calendar, mood check-ins, consents and plan history, at once. It cannot be undone.
- Open the MyHoma app, tap your picture at the top right, choose Settings, then Delete my account.
- On the web: sign in at myhoma.com/app, tap your picture at the top right, choose Settings, then Delete my account.
- Type the phrase shown to confirm, and delete.
- Or email [email protected] from the address you signed up with, and we will delete it for you.
Kept after deletion: the record that you agreed to a subscription's terms (three years, as the auto-renewal laws ask) and counts of safety events without your name or words. Backups that contain your data are deleted within 30 days, and call transcript files on our call server are removed at once. Stripe, Apple and Google keep their own payment records. Deleting your account does not cancel a subscription bought through the App Store or Google Play — cancel it there too (see Cancel a subscription on myhoma.com/support).
Cancel a subscription
You can cancel at any time. Your plan runs to the end of the period you paid for.
- iPhone: Settings → your name → Subscriptions → MyHoma → Cancel Subscription.
- Android: Google Play → your profile → Payments & subscriptions → Subscriptions → MyHoma → Cancel.
- On the web: open your plan page from Settings and cancel there.
Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period. Deleting the app does not cancel a subscription.