Delete your account
Deleting your MyHoma account (MyHoma, by MY HOMA, LLC) erases your account, profile and photo, conversations, recordings, transcripts, notes, what the AI remembers, journal, calendar, mood check-ins, consents and plan history, at once. It cannot be undone.
- Open the MyHoma app, tap your picture at the top right, choose Settings, then Delete my account.
- On the web: sign in at myhoma.com/app, tap your picture at the top right, choose Settings, then Delete my account.
- Type the phrase shown to confirm, and delete.
- Or email [email protected] from the address you signed up with, and we will delete it for you.
Kept after deletion: the record that you agreed to a subscription's terms (three years, as the auto-renewal laws ask) and counts of safety events without your name or words. Backups that contain your data are deleted within 30 days, and call transcript files on our call server are removed at once. Stripe, Apple and Google keep their own payment records. Deleting your account does not cancel a subscription bought through the App Store or Google Play — cancel it there too (see Cancel a subscription on myhoma.com/support).
We read every message and usually reply within two business days. For anything about your data, your plan or your account, email [email protected]